Software nearshoring: Flexibly supplementing your own resources

Suitable (corporate) areas for software nearshoring

Nearshoring can help bring relevant human resources and expertise into the organization. This article helps to understand nearshoring of IT resources and how to apply it properly.

Nearshoring of IT resources is the saving grace for many software problems. Especially when special know-how is required that is not available in-house, companies are happy to draw on the knowledge of external specialists. Or when it comes to projects that simply stretch their own personnel resources to the limit. But the whole thing will only really work if the team fits together perfectly and exactly those specialists come together whose skills complement each other.

This often means rethinking, rethinking, thinking differently. In the real IT world, there are rarely standardized answers to complex problems. Instead, there are a wide variety of scenarios for which hardly anyone has thought about software nearshoring until now, even though it actually opens up viable solutions.

What if the know-how goes with the employee?

You can document software as well as you like, but in the end, crucial knowledge is still in the heads of the employees. This becomes clear, for example, when a know-how carrier retires who was responsible for technologies that are actually no longer in focus today. Younger employees are then rarely enthusiastic about learning yesterday’s know-how.

But it doesn’t even have to be such a special case. In the meantime, almost any kind of employee turnover is becoming a problem, because the company is often confronted with a virtually empty labor market. Recruiting is correspondingly complex. Advertisements, job portals and headhunters are expensive. Internal advertisements are only of limited help. The company’s own website offers far too little visibility. And a less attractive location quickly becomes a fundamental problem. In the case of older technologies, there are often simply no experts available.

Software nearshoring offers the opportunity here to build up a far-sighted and adaptable personnel strategy. By creating permanently assigned teams beyond the company’s own workforce, the search for personnel becomes much less explosive. The support of old and thus less attractive technologies is secured by long-term contracts. The company is taking a flexible approach with a high degree of planning security.

Decisive security in a complex legal environment

Cross-border cloud computing has become part of everyday IT life. But which responsible person in the company is actually aware of the explosive nature of all the legal regulations that are supposed to ensure data security and privacy protection? In the IT environment of companies, there is often only limited know-how available and the technical and legal uncertainties are correspondingly great.

Nearshoring with the right IT service partner can be worth its weight in gold here and make a decisive contribution to minimizing the liability risks of the responsible managers. As a result, IT management, application development and the data protection officer all operate within a legally secure framework without having to build up their own expertise.

The solution usually begins with a comprehensive online audit that focuses on technically feasible, cost-effective and legally compliant solutions. This quickly reveals where there is a need for concrete action and which options can be used to achieve this. Software nearshoring offers optimal conditions for supplementing missing in-house know-how and, if required, providing the necessary resources for the implementation of software projects.

Experts who understand each other and complement each other permanently

Nearshoring is rarely suitable for finding a solution overnight. Rather, it should be seen as a concept based on continuity and the long term. The term refers to seamless collaboration with experts in geographic proximity, either on-site or remotely. In this way, the company can access technical and industry-specific expertise that complements its own know-how without having to build up its own human resources.

Software development can indeed be purchased anywhere today. However, this global sourcing is often associated with a considerable communication effort. In addition, there are hurdles such as language barriers, time differences, different views of quality and cultural peculiarities. On the other hand, software nearshoring does not simply stand for purchased development services. Here, it is a matter of a customized concept that ranges from application development to application testing according to proven test methods.

Always exactly the resources that are needed at the time

The majority of companies are familiar with the problem: Complex IT projects are rarely completed within the projected time frame. In most cases, unforeseeable situations lead to additional work that drags out the project because additional resources are simply not available.

Software nearshoring is the solution here as well. It provides scalable capacities that can be called upon as needed. This speeds up development processes and makes project runtimes calculable. An external IT service partner can usually react more flexibly than the company itself. Particularly in large companies, IT managers are tied to fixed decision-making processes that take up valuable time without advancing the project.

Why not let experts do it who can simply do it better?

Of course, the company’s IT department has the expertise that is needed. But the digital world is still setting a tremendous pace of development. You have to stay on the ball, but it doesn’t always make sense to build up all the necessary skills in-house. That’s when the right IT service partner comes into play.

Through constant contact with different industries, requirements and technologies, a broad pool of IT specialists is usually available here, which also allows access to distinctive niche technologies that the in-house IT team cannot cope with without extensive training. The spectrum of expertise thus knows no limits, and the company can concentrate its own resources on the projects that are crucial to improving its processes.

In other words, software nearshoring not only ties the company’s own resources into a network of experts who are up to any task. This approach also allows for scaling the required IT resources as needed. This can involve replacing employees who have left the company, temporarily providing additional manpower, or making available special skills that do not need to be kept in-house.
The result of this networking of competencies is an IT department that is up to any task and can free up almost any resources for it.

Authors: Christoph Drescher MBA and Matthias Kranl MSc

Trimetis wurde 2012 in Wien von international erfahrenen und gut vernetzten Managern mit dem Ziel gegründet, Trimetis als Beratungs- und IT-Dienstleister mit Sitz in Mitteleuropa zu etablieren. Die Dienstleistungen reichen von fokussierten Beratungsangeboten bis hin zu umfassenden Applikationsentwicklungs-, Applikationsmanagement- und Applikations-Testing Services . Diese Schwerpunktbereiche werden durch die Bereitstellung von Experten vervollständigt, so dass die richtige Fachkraft mit der Aufgabe betraut wird. Besonders komplexe Projekte oder Situationen erfordern den Einsatz von erfahrenen und mit der Aufgabenstellung bestens vertrauten Experten. Diese stellen wir punktuell und nach Bedarf zur Verfügung. Wir schöpfen dabei neben unseren eigenen Ressourcen aus einem großen Netzwerk an Partnern und Einzelberatern. Seit Gründung 2012 bedient die Trimetis Gruppe ihre Kunden aus Standorten in Wien, Zürich, Stuttgart, Frankfurt, Wiesbaden und Lublin sowie Kairo.

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